Frequently Asked Questions


What does it cost to frame?

We love to help you design picture framing to complement your artwork, style, and budget.  Due to the nature of "custom", prices will vary depending on the size, framing procedures used, style and quality of the materials chosen, and the design elements selected for your particular art piece.

However, our experienced staff will recommend appropriate procedures and explain their benefit, as well as offer design options to enhance your artwork.

All design and price quotes are free of charge. So come in, bring your artwork, and explore your options.


How long does framing take?

Most framing requires one to two weeks depending on materials needed. Some things we can do for you immediately while you browse or finish your shopping for the day. If you're short on time, please let us know as we try to accommodate every need.


Do you frame needlework?

Yes. We frame all types of needlework including cross-stitch, needlepoint, crewel, hooked rugs, tapestry, and all types of fabric art.


Will you frame my artwork using a frame I bring to you?

Absolutely. We are happy to use your antique frame or any framing materials you may already have.


Why do I need a dry mount?

In some cases we may suggest a dry mount.  This is a procedure used to adhere a print or poster to a stable backing board and guarantees your artwork will not ripple or wave. Despite glass and backing support, without this procedure your print will ripple as it expands and contracts with the changes of temperature and humidity in your home.


Why do frames cost more than pictures?

Custom framing may cost more than pictures depending on the value of the artwork.  Custom framing involves a fixed amount of labour and materials.  On a $5,000 piece of artwork, the framing cost is negligible. However, on a $30 poster custom framing may cost more than the purchase price.  

However, we do have options for every budget (including ready-made frames and photo framing packages).  We would be happy to suggest mats and frames that correspond to the value you place on the artwork.  Come see us in store for free advice and estimates.  Also, visit our blog post about getting the most value from custom picture framing.


Which computer mat cutting system do you use?

We use a Gunnar computerized mat cutter for professional results.  It also allows us to create some innovative mat designs.


Will I like the picture framing result?

We guarantee that you will!  It is our utmost desire that you are completely satisfied our services.  

In addition to guaranteeing our services, we also employ "visualization" that digitally "frames" your artwork -- before your eyes!  This can help you choose between a few of the many options, and end up with a picture frame that you really love!

© 2018 Westshore Custom Picture Framing.

103-735 Goldstream Ave, Langford, BC V9B 2X4

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